Resource Hub

Monkey Baa

Monkey Baa is an Australian theatre company empowering young people to shape their lives through inspiring, imaginative theatre and creative experiences. Bringing Australia’s rich history and beyond to life, the company offers national and international touring performances, alongside a diverse...

Your free Local Government Benchmark Report FY23/24

In FY23/24, local governments collected over 75,000 survey responses from more than 1,360 surveys throughout Australia using the Culture Counts Evaluation Platform. Using the data collected from a range of stakeholders including communities, audiences, visitors and businesses, we have released...

A guide to Likert scales

A Likert scale is a rating scale used in surveys that gauges the intensity of respondents’ feelings by asking them to rate their agreement with a set of statements. In this blog, we explore the benefits and applications of Likert...

Geelong Arts Centre

In 2022, Geelong Arts Centre partnered with Culture Counts to build an audience development strategy to help engage and grow its audiences. Culture Counts collaborated with independent consultant, Merryn Carter, to manage and deliver the project, ultimately delivering a comprehensive...

Open versus closed questions – which one to use?

One of the secrets to creating a survey that collects useful data is the type of questions you ask. Knowing when to offer respondents a chance to express their own opinions as free text and when to choose questions that...

When is the right time to survey?

Choosing when to survey can help you boost your sample size and response rate, but what is the best time to distribute your survey? If you’ve read our guide on understanding sample sizes, you may have set a goal sample size...

Everybody NOW!

Queensland-based organisation Everybody NOW! creates participatory performance experiences that generate joy. They are dedicated to the creation of high-quality, community-engaged arts projects, that are made with and for community, alongside outstanding professional artists. One of their centrepiece projects, Roller Coaster,...

Effective survey distribution for libraries

Libraries are hubs of community engagement and learning, making them ideal venues for gathering insightful feedback through surveys. To capture a comprehensive view of user experiences and needs, libraries can employ strategic distribution methods that cater to their diverse audiences....

Using surveys for market research

Adopting a broader evaluation strategy is a simple way to uncover the general perception of your organisation. Annual market research can help you gain valuable insights that enable informed business decisions. This understanding of customer needs, market trends, and the...