Realise your value with the Public Libraries Evaluation Network

Public Libraries Evaluation Network

A data collection initiative empowering libraries to understand their collective value

Libraries are an important asset to local communities, but membership, attendance and lending statistics do not showcase your full value. Collecting evidence-based feedback across your services and programs gives you the ability to see meaningful impact results.


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Get your free Library Evaluation Guide

We’ve put together a useful guide to help you design and implement an effective evaluation plan for your library.

Effectively collect user and community feedback

Gather evidence about how your library is being used, the impact of your activities and the achievement of your organisational goals. The standardised survey templates contain a selection of outcome metrics across a range of areas such as digital learning, community engagement and business skills, enabling you to easily collect the data you need.

Explore and monitor your insights over time

The PLEN Dashboard enables you to deeply interrogate your data, see how different demographics are impacted and compare your results with other libraries. Insights are aligned to national ALIA/IFLA standards and include:

  • Demographics and use
  • Library awareness and engagement
  • Library outcomes
  • National benchmark comparison
View demo dashboard
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Report and communicate your value to stakeholders

Showcase your impact across facilities, services and programs with a standardised Online Insights Report. Our evaluation experts will analyse your data to create a professional report to share with your stakeholders.

View demo report

Annual Report 2022-2023

The Public Libraries Evaluation Network Annual 2022-2023 Report is here! The free annual report created by Culture Counts provides a snapshot of the aggregate impact results demonstrating the collective impact of libraries participating in the network. The report highlights key impact achievements including:

  • Learning: 5% increase in confidence with education and the process of learning
  • Library Usage: 5% increase in frequent use of the library
  • Connection: 11% increase in confidence about being involved in the community
Read the report

Join the network

Better facilitate the planning and delivery of your programs and services with the Public Libraries Evaluation Network.

What you get

  • Culture Counts Evaluation Platform annual subscription
  • Pre-designed survey templates
  • Access to the Public Libraries Evaluation Network Dashboard
  • Free annual Online Snapshot Report
  • Support and guidance from the Culture Counts team
  • Invitations to regularly hosted network webinars
Talk to us